'FREQUENTLY ASKED QUESTIONS'

Most frequently asked questions

What types of photography do you do?

I specialize in portraits, couples and fashion photography. Other kind of photoshoots such as weddings, new-born or family portraits are also possible. Just send me an message through email or WhatsApp to discuss the photoshoot you desire.

Are deposits refundable?

Deposits are refundable, but only if you cancel your appointment on time. The deposit of a cancelation with less than 24 hours’ notice is not refundable.

When will we get our finished prints?

The delivery time depends on several factors.

  1. All photos taken will be sent to you in small format with watermark, from which you can make a selection of the photos you want edited.
  2. Then it depends on the amount of edited photos you want.

If everything goes as expected, the estimated delivery time is 7 days.

Do you include physical (printed) photo's?

Physical photo’s are not included, however it is optional (at extra cost). You will receive high quality pictures digitally, so you will be able to print them yourself or order them from any printing service.

Appointments

Can I cancel my appointment?

If you unexpectedly want to cancel the appointment, you must do so at least 24 hours before the scheduled appointment. If you cancel the appointment with less than 24 hours’ notice, you won’t receive your deposit.

Can I reschedule my appointment?

Rescheduling the appointment is definitely possible, yet you must do so at least 24 hours before the already scheduled appointment. If you cancel that appointment with less than 24 hours’ notice, you won’t receive your deposit.

Can I adjust the type of photoshoot we already planned?

It is possible to adjust the type of photoshoot, but it does depend how much time the photoshoot costs. If you want to change a 1 hour photoshoot into a 2 hour photoshoot, it’s depending on my schedule if it is possible. We might need to reschedule.

Payment

How much are your photography services?

You can find the price list on the pricing page

Which payment methods are there?

You can choose from different payment options: you can pay in cash or you can use Direct Bank Transfer. Send an e-mail to info@kpauwphotography.com if you have any questions about the relevant payment options.

Are deposits refundable?

Deposits are refundable, but only if you cancel your appointment on time. The deposit of a cancelation with less than 24 hours’ notice is not refundable.

Discounts

Can I use a discount code/coupon?

There will be no discount codes or coupons available. If there’s an deal, it will be highlighted on the Homepage of the website or in the highlighted ‘DEALS’ section on the Instagram page.